When you make your purchase, the last thing you are thinking about is having to use your KitchenAid dishwasher warranty. The nearly century-old appliance company has such a reputation for quality that you may think the warranty doesn’t really matter. Even with the craftsmanship and quality that goes into their dishwashers, they do occasionally break down. Knowing what the warranty covers can make getting it fixed in a timely and cost-effective manner can reduce your downtime and discomfort.
The standard KitchenAid dishwasher warranty lasts for one year from the date of purchase. As long as the appliance was used and operated in accordance with the operation guidelines, any defect will be corrected, including parts and labor at no expense to you, providing you use an authorized service company. You can locate one by visiting the KitchenAid website and selecting the “dishwasher” from the drop down menu. Enter your five-digit zip code and you will see a list of authorized repair centers in your area.
From the second year through the fifth year from the date of purchase, the warranty covers full replacement of nylon dish racks, wash and drain motor, electronic controls and the heating element. Again, this is if the machine was installed, maintained and operated in accordance with the manual. Parts must be factory specified to keep the warranty in effect. The problem must be the result of defects in workmanship or materials only.
Your KitchenAid dishwasher warranty also provides for lifetime replacement of the parts and labor required for installation for the stainless-steel tub and inner door. You are responsible for ensuring the appliance was installed correctly, maintained and operated according to guidelines.
There are a number of items and situations that your KitchenAid dishwasher warranty doesn’t cover and those bear mentioning, too. For example, normally consumable items like light bulbs and air filters are not covered and neither is the cost of a service call to change them.
If you installed the appliance in other than a single family home, the warranty will not apply. Other instance that can void the warranty include misuse, alteration of the appliance, abuse, fire flood or other acts of God, and improper installation. There is no warranty provision for parts or labor coverage on units used outside of the United States. There is no reimbursement for the pickup and delivery of the unit when the unit is being repaired as it is designed to be repaired in the home.
A warranty is an important part of the purchase of a major appliance. If something does go wrong, the assurance that it will be addressed and to what extant can make all the difference. If you purchase an appliance with a less than stellar warranty and the item breaks down, you could be out a substantial amount of money. Likewise, knowing what negates a warranty can prevent you from making mistakes which might do just that. Ask to read over the warranty before you purchase any dishwasher and compare it to the KitchenAid warranty.